NOTABLE returns and exchanges — Kuwait
Last updated: 22 October 2026
Return window and product condition
You may request a return or exchange within 14 days of purchase. For delivered orders, the period starts on delivery. Please provide your receipt or order number. The product must be unused and unopened, with its original packaging, labels and accessories intact.
Opened or used products, including perfumes that have been sprayed and incense that has been tried, are not eligible for a change-of-mind return. This condition does not remove your rights if a product is defective or does not match your order.
Defective, damaged or incorrect items
Contact us as soon as you notice a defect, delivery damage or an incorrect item, and retain the product and packaging for inspection. Where the issue is confirmed, we will arrange a replacement or refund and cover the associated return and replacement delivery costs. Your statutory consumer rights remain unaffected.
How to request a return
Contact NOTABLE before sending a product back so we can arrange the handover. Send your order number and a description of the issue; photographs may help us assess damage.
WhatsApp or telephone: +965 6556 1263
Email: ordernotable5@gmail.com
Refunds, exchanges and offers
After inspection and acceptance, an approved refund is initiated to the original payment method where possible. The bank or payment provider determines when it appears in your account. Any price difference on an exchange is settled with you. These conditions also apply to discounted purchases; the refundable product amount is the price actually paid.